Digital Millennium Copyright Act (DMCA) Policy
Effective Date: January 21, 2025
Version: 1.0
1. Overview
TrueMetrics respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using our service.
2. DMCA Compliance
TrueMetrics complies with the provisions of the DMCA, which provides a legal procedure by which:
- Copyright owners can request the removal of infringing content
- Users can counter-notify if they believe content was wrongly removed
- Service providers like TrueMetrics receive safe harbor protections
3. Designated DMCA Agent
Our designated agent to receive DMCA notices is:
DMCA Agent
TrueMetrics Legal Department
Email: dmca@truemetrics.org
Address: [Company Address]
Phone: [Company Phone]
4. Filing a DMCA Notice
If you believe that content on TrueMetrics infringes your copyright, please send a written notification to our DMCA Agent containing:
4.1 Required Information
- Identification of the copyrighted work claimed to have been infringed
- Identification of the infringing material and information sufficient to locate it
- Your contact information:
- Name
- Address
- Phone number
- Email address
- A statement that you have a good faith belief that use of the material is not authorized
- A statement that the information in the notification is accurate
- Your signature (physical or electronic)
- A statement under penalty of perjury that you are authorized to act on behalf of the copyright owner
4.2 Submission Methods
- Email: dmca@truemetrics.org (preferred)
- Mail: DMCA Agent, [Company Address]
5. Processing DMCA Notices
5.1 Upon Receipt
When we receive a valid DMCA notice, we will:
1. Remove or disable access to the allegedly infringing content
2. Notify the user who posted the content
3. Document the removal
4. Provide the user with a copy of the DMCA notice
5.2 Invalid Notices
We may reject notices that:
- Lack required information
- Are not in good faith
- Contain false statements
- Are abusive or frivolous
6. Counter-Notification Process
If you believe your content was wrongly removed, you may file a counter-notification.
6.1 Counter-Notice Requirements
Your counter-notice must include:
1. Identification of the material removed and its location before removal
2. A statement under penalty of perjury that the material was removed by mistake
3. Your consent to jurisdiction of federal court in your district
4. Your consent to accept service of process from the original complainant
5. Your signature (physical or electronic)
6. Your contact information
6.2 Counter-Notice Processing
Upon receiving a valid counter-notice:
1. We will provide a copy to the original complainant
2. We will wait 10-14 business days
3. If no lawsuit is filed, we may restore the content
4. We will notify both parties of our actions
7. Repeat Infringers
7.1 Policy
TrueMetrics will terminate accounts of users who are repeat infringers:
- First infringement: Warning and content removal
- Second infringement: Temporary suspension
- Third infringement: Account termination
7.2 Appeals
Users may appeal infringement determinations by:
- Providing evidence of authorization
- Demonstrating fair use
- Showing mistaken identification
8. Fair Use Consideration
We recognize that the doctrine of fair use permits certain uses of copyrighted material without permission. Factors include:
- Purpose and character of use
- Nature of the copyrighted work
- Amount used
- Effect on the market value
9. User Responsibilities
9.1 Content Posting
Users must:
- Only post content they own or have permission to use
- Respect others' intellectual property rights
- Include proper attribution when required
- Comply with licensing terms
9.2 Consequences
Posting infringing content may result in:
- Content removal
- Account suspension or termination
- Legal action by copyright owners
- Personal liability for damages
10. False Claims
10.1 Penalties
Filing false DMCA notices may result in:
- Liability for damages
- Attorney's fees
- Perjury charges
- Ban from our service
10.2 Good Faith Requirement
All parties must act in good faith when:
- Filing DMCA notices
- Filing counter-notices
- Evaluating fair use
- Responding to notices
11. Preservation of Content
11.1 Removed Content
We may preserve removed content for:
- Legal compliance
- Evidence in disputes
- Technical backup purposes
- Limited time periods
11.2 No Guarantee
We do not guarantee:
- Preservation of any content
- Ability to restore content
- Access to removed content
12. Third-Party Content
12.1 No Endorsement
TrueMetrics does not:
- Endorse user-posted content
- Verify ownership of content
- Monitor all content proactively
- Guarantee content accuracy
12.2 User Discretion
Users should:
- Verify content rights independently
- Use caution with third-party content
- Report suspected infringement
- Respect copyright laws
13. Modifications to Policy
We may update this DMCA Policy:
- To reflect legal changes
- To improve procedures
- To clarify provisions
- With notice to users
14. International Considerations
14.1 US Law
This policy is based on US copyright law. International users should also consider:
- Local copyright laws
- International treaties
- Jurisdiction issues
- Enforcement variations
14.2 Global Respect
We respect intellectual property rights globally and will:
- Consider international copyright claims
- Work with rights holders worldwide
- Apply consistent standards
15. Contact Information
For DMCA Notices:
Email: dmca@truemetrics.org
Mail: DMCA Agent, [Company Address]
For General Copyright Questions:
Email: legal@truemetrics.org
For Policy Clarifications:
Email: support@truemetrics.org
16. Additional Resources
Important: This policy is for informational purposes and does not constitute legal advice. Consult with an attorney for specific legal questions about copyright and the DMCA.