Terms of Service
Effective Date: January 21, 2025
Version: 1.0
1. Acceptance of Terms
By accessing or using TrueMetrics ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
2. Description of Service
TrueMetrics is a comprehensive nutrition and health tracking platform that provides:
- Food scoring and nutritional analysis
- Meal planning and tracking
- Health metrics monitoring
- Personalized recommendations
- Financial planning tools (retirement, loans, etc.)
3. User Accounts
3.1 Account Creation
- You must provide accurate, complete, and current information
- You are responsible for maintaining the confidentiality of your account
- You must be at least 18 years old to create an account
- One person or legal entity may maintain no more than one account
3.2 Account Security
- You are responsible for all activities under your account
- You must immediately notify us of any unauthorized use
- We reserve the right to suspend or terminate accounts that violate these Terms
4. Privacy and Data Protection
4.1 Data Collection and Use
Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.
4.2 GDPR Compliance (EU Users)
- You have the right to access, correct, and delete your personal data
- You may request data portability
- You can withdraw consent at any time
- Contact: privacy@truemetrics.org
4.3 CCPA Compliance (California Users)
- You have the right to know what personal information is collected
- You can request deletion of your personal information
- You have the right to opt-out of the sale of personal information
- We do not discriminate based on privacy rights exercise
4.4 HIPAA Statement
TrueMetrics is NOT a covered entity under HIPAA. While we implement strong security measures, we are not bound by HIPAA regulations.
5. User Content and License
5.1 Your Content
You retain ownership of content you submit, post, or display through the Service.
5.2 License Grant
By submitting content, you grant TrueMetrics a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Service.
5.3 Content Restrictions
You agree not to post content that:
- Is unlawful, harmful, or offensive
- Infringes any third-party rights
- Contains malware or harmful code
- Is false, misleading, or fraudulent
6. Prohibited Uses
You may not:
- Use the Service for any illegal purpose
- Impersonate others or provide false information
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access
- Scrape or harvest data without permission
- Use the Service to harm minors in any way
7. Intellectual Property
7.1 TrueMetrics Property
The Service and its original content, features, and functionality are owned by TrueMetrics and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Feedback
Any feedback, suggestions, or ideas you provide may be used by TrueMetrics without any obligation to you.
8. Third-Party Services
8.1 External APIs and Data
The Service uses third-party APIs including:
- USDA FoodData Central
- Open Food Facts
- Spoonacular
- Financial data providers
We are not responsible for third-party content or service availability.
8.2 Third-Party Links
Our Service may contain links to third-party websites that are not owned or controlled by TrueMetrics. We have no control over and assume no responsibility for third-party sites.
9. Medical and Health Disclaimer
9.1 Not Medical Advice
The Service provides information for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
9.2 Consult Healthcare Providers
Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition.
9.3 No Doctor-Patient Relationship
Use of the Service does not create a doctor-patient relationship between you and TrueMetrics.
10. Financial Services Disclaimer
10.1 Not Financial Advice
Financial planning tools are for informational purposes only and do not constitute financial, investment, tax, or legal advice.
10.2 Consult Professionals
Consult with qualified professionals before making financial decisions.
11. Warranties and Disclaimers
11.1 "As Is" Service
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
11.2 No Warranty
We do not warrant that:
- The Service will be uninterrupted or error-free
- Defects will be corrected
- The Service is free of viruses or harmful components
- Results will meet your requirements
12. Limitation of Liability
12.1 Damages Cap
In no event shall TrueMetrics' total liability exceed the amount paid by you to TrueMetrics in the twelve (12) months prior to the claim.
12.2 Exclusions
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses.
13. Indemnification
You agree to defend, indemnify, and hold harmless TrueMetrics and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
14. Subscription and Payment
14.1 Free and Premium Tiers
- Basic features are available free of charge
- Premium features require a paid subscription
- Prices are subject to change with 30 days notice
14.2 Billing
- Subscriptions auto-renew unless cancelled
- No refunds for partial periods
- You can cancel anytime effective at the end of the current period
14.3 Refund Policy
- 7-day money-back guarantee for first-time subscribers
- Pro-rata refunds for annual plans cancelled within 30 days
- No refunds after 30 days
15. Termination
15.1 By You
You may terminate your account at any time through account settings or by contacting support.
15.2 By Us
We may terminate or suspend your account immediately, without prior notice, for:
- Breach of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Request by law enforcement
15.3 Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your data after 30 days
- Provisions that should survive will remain in effect
16. Dispute Resolution
16.1 Arbitration Agreement
Any dispute shall be resolved through binding arbitration under AAA rules, except you may assert claims in small claims court.
16.2 Class Action Waiver
You waive any right to bring claims as a plaintiff or class member in any purported class or representative proceeding.
16.3 Venue
Arbitration shall take place in Los Angeles County, California.
17. DMCA Compliance
17.1 Copyright Policy
We respect intellectual property rights. See our DMCA Policy for procedures.
17.2 Repeat Infringers
We will terminate accounts of repeat infringers.
18. Export Control
You may not use or export the Service in violation of U.S. export laws and regulations.
19. General Provisions
19.1 Entire Agreement
These Terms constitute the entire agreement between you and TrueMetrics.
19.2 Governing Law
These Terms shall be governed by the laws of California, without regard to conflict of law provisions.
19.3 Severability
If any provision is held invalid, the remaining provisions will continue in full force.
19.4 Waiver
No waiver shall be effective unless in writing.
19.5 Assignment
You may not assign these Terms. We may assign our rights to any successor.
19.6 Force Majeure
Neither party shall be liable for delays or failures due to causes beyond reasonable control.
20. Security and Breach Notification
20.1 Security Measures
We implement industry-standard security measures to protect your data.
20.2 Breach Notification
In case of a data breach:
- We will notify affected users within 72 hours
- We will provide details of what data was affected
- We will outline steps taken to address the breach
- See our Security Policy for details
21. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or Service notification. Continued use after changes constitutes acceptance.
22. Contact Information
For questions about these Terms:
TrueMetrics Legal
Email: legal@truemetrics.org
Address: [Company Address]
Data Protection Officer
Email: privacy@truemetrics.org
DMCA Agent
Email: dmca@truemetrics.org
By using TrueMetrics, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.